Privacy Policy
Effective Date: 21/02/2025
1. Introduction Collywobbles Ltd ("we," "our," "us") is committed to protecting your personal data and
ensuring transparency about how we collect, use, and store your information. This policy explains your
rights and our obligations under data protection laws in Scotland, including the UK General Data Protection
Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect We may collect and process the following types of personal data:
-
Identity Data: Name, title, date of birth.
-
Contact Data: Address, email, phone number.
-
Financial Data: Payment details, transaction history.
-
Technical Data: IP address, browser type, cookies, and analytics.
-
Communication Data: Messages, emails, feedback, and enquiries.
3. How We Use Your Information We use your data to:
-
Provide and manage our services.
-
Communicate with you regarding inquiries, services, or promotions.
-
Process payments and transactions securely.
-
Comply with legal obligations and resolve disputes.
-
Improve our website and user experience.
4. Legal Basis for Processing We only process your data when we have a legal basis, including:
-
Consent: When you provide explicit permission.
-
Contract: When processing is necessary to fulfil a service.
-
Legal Obligation: When required by law.
-
Legitimate Interests: When processing is necessary for our business operations and does not override your rights.
5. Data Sharing and Third Parties We do not sell or rent your data. However, we may share your
information with:
-
Service providers assisting with IT, payment processing, and marketing.
-
Legal authorities, if required by law or to protect our business.
-
Third parties in the event of a business sale or restructuring.
6. Data Storage and Security We take appropriate security measures to protect your data from
unauthorised access, loss, or misuse. Data is stored securely and retained only for as long as necessary to
fulfill its purpose or comply with legal requirements.
7. Your Rights Under UK GDPR, you have the right to:
-
Access your personal data.
-
Request corrections to inaccurate information.
-
Request deletion of your data (where applicable).
-
Object to processing based on legitimate interests.
-
Withdraw consent for marketing communications.
-
Request data portability where feasible.
8. Cookies and Tracking Technologies Our website may use cookies to enhance user experience and
analyse website traffic. You can manage cookie preferences through your browser settings.
9. Contact Us If you have questions about this policy or wish to exercise your rights, please contact us at:
Collywobbles Ltd
Email: enquiries@collywobblesltd.com
10. Updates to This Policy We may update this policy from time to time. Any significant changes will be
communicated to you.
Last updated: 21/02/2025